Return & Exchanges
Time may be longer due to covid restrictions/ shipping delays in differing countries.
We will update all shipping details via E-mail/WhatsApp. Please don't hesitate to reach out with any questions.
We do our very best to ensure the highest quality when you purchase your products from us. We want our customers to be completely happy with their purchases. If you are not completely satisfied with your order, please contact us within 3 working days of receiving your items and we will be happy to find a solution.
Please return all items in initial condition within 14 days with a recommended tracking #.
Unfortunately, we cannot refund shipping and handling fees and the customer is responsible for re-shipping fees.
All sale items are final and non-refundable.
For custom orders, please note that they are non-refundable as they are made specifically for you.
Please make all returns to firstname.lastname@example.org *only after you have been given return instructions through email
Our customers are very important to us and we want you to be completely satisfied.
Please also note that, although every effort is made to ensure items accurately and describe our products in detail, information was all given to respective suppliers/manufacturers. As such, all items are final and non-exchangeable.
If you do decide you want to cancel your order completely, please notify us within 24 hours of placing your order and we will refund you in full within the next 7-10 working days.